We aim to ship all products within two business days, however this may not always be possible. If your product has not arrived within 6 working days for capital cities or 10 working days for rural areas, please call (02) 9560 5333 to check the order progress. At present we only deliver within Australia. While we currently calculate shipping rates using an Australia Post calculator, sometimes shipping may be carried out by a different provider. In these cases the rate you will be charged will remain the same as quoted at the time of payment.